Aftersales

Learn more about the next steps after your purchase

You bought a car? Understand what happens next in 60 seconds!

Payment

Total payment (including applicable fees) needs to be received in within 48 hours after the invoice is sent. Please note that BCA only accepts payment via bank transfer.

Once the payment has been received, the aftersales process of your vehicle starts. The processes differ per BCA country, but we have a special team that will contact you after your first purchase to explain what you can expect.

More information on aftersales

Vehicle collection and documents

We offer various transport solutions depending on the country you have bought your vehicle, or what option better suits your business.
Please note: it is never possible to collect a car by yourself directly, and transport company is always required.

Upphämtning av annan transportör

Fordonet kann även plockas upp av ett transportbolag du själv väljer. Vänligen notera: BCA centret där bilen finns måste informeras minst 24h innan upphämtning. Upphämtningsdokumentet (Abholschein) och en fullmakt som ger tillåtelse att hämta upp fordonet – måste finnas tillgängliga vid upphämtning.

mer information

Document services

Because of years of experience we are able to support you with additional documents you might need in order to register your car, like:

  • COC
  • Export Declaration (EX-A)
  • Certificate or Origin (EUR.1)

 

Next to that, we are more than happy to advice you on your local car registration process and support you with any difficulties you might experience.

Contact us to learn more

How to submit a claim

Not happy with your vehicle upon delivery/collection? Learn more about our transparent claim process.

SUBMIT A CLAIM

Buying in Europe is easy!

With our online guides you can easily find all the information per country.

Learn more
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