We thank you for doing business with BCA!
Being in touch with buyers all over Europe on a daily basis, gives us the opportunity to learn every day about what to improve optimizing your bidding and buying experience with us.
Based on your feedback, we are continously working on maximising the following business values:
Communicate all we know about a vehicle and its documents while continously improving our processes and knowledge.
We value all buyer equally, independent of size or country. Our policies are designed to ensure fair treatment for all parties.
We are dedicated to providing a consistent purchasing experience across Europe and continue to align our Terms & Conditions across all markets.
We understand that mistakes can be made and we do our best to solve a valid claim as quickly as possible. We aspire to communicate claims decisions within 24 hours.
Placing a winning bid creates a binding sales contract with BCA. However, we recognize mistakes can happen and therefore we allow one cancellation each calender year without charging cancellation fees.
We serve you in your own language throughout your journey with us.
You will find the Terms & Conditions of all selling countries here under:
Please contact us by email or phone, we are happy to provide you with answers or assistance.