Procedura pentru a depune o reclamație

La BCA dorim să ne asigurăm de satisfacția dvs. Din acest motiv, avem o echipă dedicată pentru tratarea reclamațiilor.

Before completing the claim form:

• Category A and B vehicles have a deductible of DKK 3.750/€500 + VAT - demands below this amount will not be processed.

 

• Vehicles without classification cannot be claimed (Minus ”-” vehicles).

 

• Service, worn parts and missing service maintenance cannot be claimed.

 

• Wheels, tIres, windscreens, glass, COC and additional keys cannot be claimed.

 

• Receipt of claims, that have exceeded the deadline of 24 hours after receiving a vehicle, will not be processed.

 

• Not listed complaints on the CMR freight delivery note will not be processed.

 

• Damage already described according to any reports, sales photos or descriptions in the catalogue will not be processed.

 

Always be aware of our general terms and conditions Terms & conditions 

Formularul pentru reclamații

Citiți Termenele și condițiile

These terms & conditions are the contract between you and BCA