Help & Support

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Customer service

You have a question? We’re happy to help. Contact us by phone or through the contact form

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Claim management

You have a claim? Find here the process

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Check the list of questions and answers per section to guide you in buying at BCA.

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Centre locator

Opening hours, address, contact on each hub.

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Vehicle collect appointment

To pick-up a vehicle at BCA in The Netherlands, please check our opening hours.

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Not familiar with auctions?

Visit the Jargon Buster page to learn more