You pick-up a car You pick up a car and it is not as advertised
You have 48h to open a claim after you picked-up a car. If your vehicle has been shipped by BCA you should notify us in the CMR.
In case of emergency, please contact the After-sales service: +49 (0)2131 3100 0
Check the vehicles and issues in&out of scope and follow the process if conditions are met.