British Car Auctions is part of BCA Marketplace plc, a company listed on the London Stock Exchange. We are bringing together used car sellers and buyers. We sell more than one million vehicles annually and are Europe’s largest vehicle remarketing company.

We are managing used car sales around 50 centres across 10 countries: France, Portugal, Spain, Germany, Netherlands, Switzerland, Denmark, Italy, Sweden and UK.

We develop partnerships with many contributors, sometimes exclusively, to offer a wide selection of cars. Vehicles for sales come from dealer trade-in, finance and leasing houses, rental companies, manufacturer, fleet operators and adminitrations among others. BCA features a unique used vehicle stock.

We sell a wide variety of cars, commercial vehicles, damaged cars, non-runners, two-wheelers and even trucks and machinery! The vehicle type is mentioned on the vehicle detail page.

In the menu, you can either search for a specific vehicle in stock or search for a sale in the calendar. The calendar will contain a selection of similar vehicles to offer you a larger choice.

A sale is an event, online or in hall where we present a wide range of vehicles. To access online sales, you must be registered and connected. At BCA, we provide different type of sales:

• Bid now: this type of sale gives you the opportunity to place bids in online auctions, at any time of the day directly within vehicle detail page.
• xBid: Most of the bid now sales end with an X-Bid session which start 5 minutes after the first sale. It is a new opportunity to bid on the vehicle.
• Live Online:  An "In house" application which allows you to attend an auction from your home, either the auction takes place physically in "an auction place" or only online. You can hear the auctioneer and send a message to ask questions.
• Auction in hall: In Netherland, Germany, Italy, Spain and Portugal, some auctions take place in a hall so you can go there to bid and buy in person.
• Buy now: you can find and purchase vehicles online 24/7 at a fixed price.
• Sealed bid: You place a bid of the amount of your choice, you can modify this amount whenever you want. After the auction has ended the highest bidder receives a notification by email.

Access to our sales is reserved for professionals from the automotive industry.

To register at BCA, fill in the online form, we'll call you back asap to learn more about you and ask you to provide a few documents.

After receiving your documents listed here below, we send you your online login within 24 hours:

• Copy of the ID Card of the company owner (front and back)
• If the buyer is not the owner: the purchasing power of attorney + copy of the ID Card of the buyer
• Signed Terms & Conditions

It takes within 24 to 48 hours to register, check your documentation and send you your login.

If after 48 hours of your online registration you have not received the activation email sent by the Customer service :

1. Check your spam box
2. If the email is not there, please contact the Customer service, from 9:00 to 17:00 to +39 0371 193 2002 or by email to info.ita@bca.com

You should register with your local BCA subsidiary. If you came from a country where BCA is not present we will automatically assign your account to the team best placed to support you.

No, once you are registered in a BCA, you can get access to all international sales across Europe. Please contact your local team and request the access. Further information or documentation might be required.

During our online sales, each of your bids commits you. All the bids are active until the end of the auction. If you win a vehicle, you are obliged to go ahead with the transaction. During an auction in hall, if you raise your hand and the auctioneer accepts the bid, this is legally binding and cannot be revoked.

Depending on the sale and BCA country, you might have access to this information before the auction starts. You will find it on the vehicle detail page.

The BCA website respects all the standard practices of online security. To bid and buy, all the users have to connect with secure passwords. The website uses the standard internet cryptographic Protocol SSL (Secure Sockets Layer), supplying a safety and an integrity of the data for the web communications.

You will be notified via email shortly after the end of the sale.

Furthermore, you will also find this information under MyBCA (with the exception of purchases done on Live Online)

You have to pay the vehicle hammer price and buyer fees. You must pay by bank transfer within 2 days from the delivery of the invoice. Please note that buyer fees and payment details are different depending on the country sale management.

 You will find the details of your vehicle's location in the vehicle´s detail page in My BCA. To get the local center details and opening hours, please check the location page.

Yes, BCA can help to deliver you the vehicle. For more details, please refer to the Delivery section.

Yes, BCA can help you to get some documents and deliver the vehicle abroad. For more details, please refer to Buy in Italy page

At BCA we want to ensure your satisfaction. Thus why we have a dedicated team to process your claims. If after carefully studying our terms and conditions you would like to submit a claim, please follow the process and fulfill the dedicated form.

Please note that the following cases cannot be subject to any claims - for more info please refer to our terms and conditions :

• Cars sold in auction for less than 1 500 euros, excluding fees and VAT
• Cars with age over 10 years or mileage over 180 000 km
• Cars sold as damaged, accident cars, non-runners, ELV End-of-life-vehicles or “Sold as it is”
• In case that car was registered/sold to the final customer/3rd party
• The cars are not checked on the lift – no claims on hidden parts acceptable
• Repair costs for optical and technical damages up to € 400
• Repairs done - Car must remain in original condition from the auction, it cannot be repaired or modified
• All wear parts subject to maintenance and small components
• No claims on following parts/items: Wheels/rims/tyres/spare wheels, Windshield/glass parts, Lights - unless it is proven transport damage

 To assure the correct progress of claim request, the customer takes care sending us within 48h all the necessary information:
1) the license plate of the vehicle or, if deregistered, the invoice number
2) DDT/CMR signed by the parts with indication of the emerged damage
3) detailed pictures of the damages
4) estimate of the reinstatement on letterhead with detailed intervention, hours of labour, consumer products, parts of replacement to be used, etc..

You open a claim on the same website as you log in. Please refer to the country claim policy in the pdf guide to ensure the eligibility of your claim which depends on local rules.