British Car Auctions is part of BCA Marketplace plc, a company listed on the London Stock Exchange. We are bringing together used car sellers and buyers. We sell more than one million vehicles annually and are Europe’s largest vehicle remarketing company.

We are managing used car sales around 50 centres across 10 countries: France, Portugal, Spain, Germany, Netherlands, Switzerland, Denmark, Italy, Sweden and UK.

We develop partnerships with many contributors, sometimes exclusively, to offer a wide selection of cars. Vehicles for sales come from dealer trade-in, finance and leasing houses, rental companies, manufacturer, fleet operators and adminitrations among others. BCA features a unique used vehicle stock.

We sell a wide variety of cars, commercial vehicles, damaged cars, non-runners, two-wheelers and even trucks and machinery!

A sale is an event, online or in hall where we present a wide range of vehicles. To access online sales, you must be registered and connected. At BCA, we provide different type of sales:

• Bid now: this type of sale gives you the opportunity to place bids in online auctions, at any time of the day directly within vehicle detail page.
• xBid: Most of the bid now sales end with an X-Bid session which start 5 minutes after the first sale.
• Live Online:  An "In house" application which allows you to attend an auction from your home, either the auction takes place physically in "an auction place" or only online. You can hear the auctioneer and send a message to ask questions.
• Auction in hall: In Denmark, Netherland, Germany, Italy, Spain and Portugal, some auctions take place in a hall so you can go there to bid and buy in person.
• Buy now: you can find and purchase vehicles online 24x7 at a fixed price.
• Sealed bid: You place a bid of the amount of your choice, you can modify this amount whenever you want. After the auction has ended the highest bidder receives a notification by email.

Access to our sales is reserved for professionals from the automotive industry.

To register at BCA, fill in the online form (here), we'll call you back asap to learn more about you and ask you to provide a few documents. You can also register at BCA when you come to an auction in hall or simply call us.

If BCA is present in Your home country, You must be registered here. If BCA is not present, contact any BCA country and we will help You. 

After receiving your documents listed here below, we send you your online login within 24 hours:

• Extract from trade register < 3 months
• Copy of the personal, driver licence or passport of the company owner (front and back)
• If the buyer is not the owner: the purchasing power of attorney + copy of the ID Card of the buyer  (front and back)
• We might ask for further documentation.

It takes within 24 to 48 hours to register, check your documentation and send you your login.

If after 48 hours of your online registration you have not received the activation email sent by the Customer service :

1. Check your spam box
2. If the email is not there, please contact the Customer service, +45 858300 or by e-mail to dk.customerregistration@bca.com

If you came from a country where BCA is not present we will automatically assign your account to the team best placed to support you.

No, once you are registered as a professional dealer, in a BCA, you can get access to all international sales across Europe. Please contact your local team and request the access. Further information or documentation might be required. Non professionals are welcome to enter open physical auctions.

To participate our auctions on Live Online, we recommend to install the following equipment on your computer:

Navigator

• Internet Explorer version 8 or more
• Google Chrome Version 22 or more
• Safari version 6 or more
• Firefox version 20 or more

Plug in
Flash player is a program which allows you to see video and hear the auctioneer. To download for free this plug in, you can click here.

During our online sales, each of your bids commits you. All the bids are active until the end of the auction. If you win a vehicle, you are obliged to go ahead with the transaction. During an auction in hall, if you raise your hand and the auctioneer accepts the bid, this is legally binding and cannot be revoked.

Depending on the sale and BCA country, you might have access to this information before the auction starts. You will find it on the vehicle detail page.

The BCA website respects all the standard practices of online security. To bid and buy, all the users have to connect with secure passwords. The website uses the standard internet cryptographic Protocol SSL (Secure Sockets Layer), supplying a safety and an integrity of the data for the web communications.

You will be notified via email shortly after the end of the sale.

Furthermore, you will also find this information under MyBCA (with the exception of purchases done on Live Online)

You have to pay the vehicle hammer price and buyer fees. You must pay by bank transfer in the next 3 days. Please note that buyer fees and payment details are different depending on the country sale management.

Professionals can receive invoices without VAT under certain conditions. Please refer to the guide for more information.

Mandatory transport arranged by BCA Denmark, apply to all buyers. For international buyers, car documents and accessories are retained until a signed and stamped copy of a CMR, has been sent to dk.service@bca.com

At BCA we want to ensure your satisfaction. Thus why we have a dedicated team to process your claims. If after carefully studying our terms and conditions you would like to submit a claim, please follow the process below or contact us + 45 75858300.

In Denmark, you can open a claim for vehicles that have an issue which was not annouced by the auctionneer during the sale or not mentionned in the vehicle detail page or mechanical report or other attached document. 

Vehicles without classification (-) are not subject to claims.

Yes, to open a case in Denmark, you need the following:

A timely claim must be submitted in writing, and by mail to BCA to salg@bca.dk.

Transport damage should noted on the CMR transport document.

Any claim must be documented adequate and submitted together with the claim.

You open a claim on the same website as you log in. Please refer to the country claim policy in the pdf guide to ensure the eligibility of your claim which depends on local rules.