How to pick-up your car

Find all the information about our centers here

Let BCA deliver your car

Discover our competitive delivery offers and get all your cars delivered at your closest branch or directly to your showroom!

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You pick up a car and it is not as advertised

You have 48h to open a claim after you picked-up a car. If your vehicle has been shipped by BCA you should notify us in the CMR.
In case of emergency, please contact the After-sales service: +49 (0)2131 3100 0
Check the vehicles and issues in&out of scope and follow the process if conditions are met.

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A Team at your Service

Any requests, please contact our team from 08:30 to 17:00