At BCA we want to ensure your satisfaction. As such, we have a dedicated team to process your claims.
If you would like to submit a claim, after having familiarized yourself with our terms and conditions, please follow the process below. Claims must be submitted on time and always through our Online Claims form.
A timely claim must be sent in writing, and via our electronic complaint form. Transport damage should be noted on the CMR transport document and attached to the claim.
Before completing the claim form, you must read the local terms and conditions to see if your request is eligible.
Fill out the form below and submit your claim. The responsible team will manage your request and get back to you as soon as possible.
These terms & conditions are the contract between you and BCA