You pick-up a car and it is not as you expected/it is not as advertised

You have 24h to open a claim after you picked-up a car. If your vehicle has been shipped by BCAuto Enchères you should notify us in the CMR.
In case of emergency, please contact the After-sales service: +33 143 996 309
Make sure the vehicle is eligible to make a claim on by checking our rules regarding claims and follow the steps outlined