British Car Auctions is part of BCA Marketplace plc, a company listed on the London Stock Exchange. We are bringing together used-car sellers and buyers. We sell more than one million vehicles annually and are Europe’s largest vehicle remarketing company.

We are managing used-car sales around 50 centres across 10 countries: France, Portugal, Spain, Germany, Netherlands, Poland, Denmark, Italy, Sweden and UK.

We develop partnerships with many contributors, sometimes exclusively, to offer a wide selection of cars. Vehicles for sales come from dealer trade-ins, finance and leasing companies, rental companies, manufacturers, fleet operators and adminitrations among others. BCA features a unique used-vehicle stock.

We sell a wide variety of passenger cars, Light Commercial vehicles, Company Vehicles, damaged cars, non-runners, 2 wheels and even trucks and machinery! The vehicle type is mentioned on the vehicle detail page.

In the menu you can either search for a specific vehicle in stock or search for a sale in the calendar. The calender contains a selection of similar vehicles to offer you a larger choice.

A sale is an event online or in the auction hall where we present a wide range of vehicles. To access online sales, you must be registered and connected. At BCA, we provide different type of sales:

• Bid now: this type of sale gives you the opportunity to place bids in online auctions, at any time of the day directly within vehicle detail page.
• xBid: Most of the bid now sales are ending by a X-Bid session which start 5 minutes later. It is a new opportunity to bid on the vehicle.
• Live Online:  An "In house" application which allows you to attend an auction from your home, either the auction takes place physically in "an auction place" or only online. You can hear the auctioneer and send a message to ask questions.
• Auction in hall: In Netherlands, Germany, Italy, Spain and Portugal some auctions are organized in a hall and you can bid and buy in person.
• Buy now: you can find and purchase vehicles online 24/7 at a fixed price.
• Sealer bid: You place a bid of the amount of your choice, you can modify this amount whenever you want. After the auction has ended the highest bidder receives a notification by email.

The access to our online sales is restricted to professional companies. Private persons are not allowed at the online platform.

To register at BCA, fill the online form. We will call you back to learn more about you and ask you to provide a few documents. Get a BCA account today!

After receiving your documents listed here below, we send you your online login credentials within 24 hours:

• Copy of your Chamber of Commerce document
• Copy of the ID Card of the company owner (front and back)

It takes anywhere from 24 to 48 hours to register, check your documentation and send you your login.

If after 48 hours of your online registration you have not received the activation email sent by the Customer service :

1. Check your spam box

2. If the email is not there, please contact our Service Team from 09:00h to 18:00h

You should register with your local BCA subsidiary. In case you came from a country where BCA is not present we will automatically assign your account to the team best placed to support you.

No, once you are registered in a BCA, you can get access to all international sales across Europe. Please contact your local team and request the access. Further information or documentation might be required.

During our online sales, each of your bids are final and binding. All the bids are active until the end of the auction. If you win a vehicle, you are in the obligation to realize the transaction. During an auction in hall, when you raise the hand and when the auctioneer accepts the bid, this one is always irrevocable.

Depending on the sale and BCA country, you might have access to this information before the auction starts. You will find it on the vehicle detail page.

The BCA website respects all the standard practices of online security. To bid and buy, all the users have to connect with secure passwords. The website uses the standard internet cryptographic Protocol SSL (Secure Sockets Layer), supplying a safety and an integrity of the data for the web communications.

You will be notified by email shortly after the end of the sale. Furthermore, you will also find this information under MyBCA.

You have to pay the vehicle hammer price and buyer fees. You must pay by bank transfer in the next 24 hours. Please note that buyer fees and payment details are different depending on the country sale management.

Professionals can receive invoices without VAT under certain conditions, as long as the VAT number is valid and all company documents have been acquired.

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After the payment of your invoice, you purchased vehicle will be transported automatically. From there you can pick it up in our hub in Poznan, or let it be delivered to you compound.

All cars can either be picked up at our BCA hub in Poznan, or can be delivered to your compound.

Yes, BCA can help to deliver you the vehicle. For more details, please refer to the Delivery section on our website.

Yes, BCA can help you to get some documents and deliver the vehicle abroad. For more details, please refer to the Documents section on our website.

At BCA we want to ensure your satisfaction. Therefore, we have a dedicated team to process your claims. If after carefully studying our terms and conditions you would like to submit a claim, please use the section Submit a claim on our website.

The conditions differ per country. Please make sure that you read the Terms & Conditions of the country you have bought the vehicle from, before filing a claim. "Damaged Vehicles" and "Non running vehicles" can’t be subject of complaint.

Yes, to open a case in a country of purchase, you need to provide several documents:

• The CMR where you have written the damage upon receiving the vehicle
• Pictures of possible damages
• Clear description and indication of a local independent garage in case of a technical failure
• Other documents that support your claim